Return Policy

Shipping Information

We offer a flat rate of $8 shipping on all orders! We ship all of our orders with Canada Post. Your order will be updated as ‘completed’ once it has shipped.

At LL Apparel we are committed to ensuring that your online shopping experience is effortless and enjoyable. We know that some are apprehensive about ordering online when concerned about fit and size.  We also want to ensure that you are completely satisfied with your purchase, so are pleased to offer an easy return policy.

PLEASE NOTE: Sale clearance items are final sale and my not be returned or exchanged.

If you want to return an item that you have purchased, please follow the below instructions.

How to Send your Return or Exchange

We accept returns within 30 days of your purchase. Some items that are marked as clearance are final sale and cannot be returned.

To return an item, please email us at [email protected] and indicate your name, date of purchase and the item you would like to return. When the item is received by our office, we will inspect to ensure it is in the same condition as when it was shipped out, and then a refund will be issued.

If you are eligible for a refund, it shall be made through Paypal to the same account that was used for the purchase.  Please note that we are unable to refund the original shipping costs.

Returns & Exchange Conditions

Items must be returned unworn, unwashed, undamaged, unused and with original tags attached. Please be careful of makeup or deodorant rubbing off on the garment. If we receive an item that is damaged, washed, worn or used we will be unable to facilitate the exchange or issue a refund.

If you have any other questions about our return policy, please send us an email